Continual

The Solution

The Connected
Car Experience

Continual analyzes voice and data usage patterns 24/7, and uses groundbreaking Machine Learning and pattern recognition to map experience along travel routes, helping to ensure the high-quality, always-on network experience Connected Cars demand.

The Connected Car Experience

The Connected Car is the ultimate manifestation of consumer expectations for connectivity, demanding a superior, always-on network experience, mirroring the excellence in all-round user experience already promoted by vehicle manufacturers. Connected Cars need a high-quality, uninterrupted service for optimum monitoring, and in emergency or safety-critical situations where fractions of a second can make all the difference. Always-on connectivity is also valuable for enabling aftermarket opportunities using contextual data for advertising and marketing promotions.

Continual analyzes voice and data usage patterns 24/7, and uses groundbreaking Machine Learning and pattern recognition to map experience along travel routes.

The Future

Continual Experience Analytics

Continual Experience Analytics

Mobility Experience Analytics

Connected Journey Experience

Driver and passenger experience analytics

  • Unique Key Quality Indicators (KQIs) for experience patterns
  • Discriminates between vehicle and network service issues
  • Correlates available coverage with potential journey routes
  • Benchmarks the quality of the Connected Car WiFi experience

Traffic flow analytics and prediction

  • End-to-end route analysis
  • Places of interest and crowded places
  • Highway traffic speed and congestion patterns   

Road connectivity quality analytics

  • Determines user impact of poor connectivity experiences
  • Color-coded experience road map shows coverage and quality
  • No need to use GPS to pinpoint location
  • Enables smart road navigation
  • Time-aggregated travel experience aids radio planning

Fleet management

  • Assists commercial and haulage fleet operators by ensuring coverage and quality
  • Improves safety, e.g. over-the-air fault detection and repair
  • Simplifies detection of fraudulent driver activities

Connected Car

Continual Analyzes voice and data usage patterns 24/7 to ensure the superior, always-on network experience Connected Cars demand for optimum communications, monitoring, and to perform critical functions.

Connected Subscribers

The data sets used by traditional network analytics systems focus on mobile network cell and radio parameters, but ignore those of individual users or particular handsets.

VIRTUAL NETWORK NPS

Virtual Network NPS is a technology-driven technique for predicting detractors within the subscriber base without an NPS survey.

 

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