For many of us who travel on business, the car has become our mobile office. We take conference calls on the move, arrange appointments using mobile virtual assistants like Siri, Google Assistant and Cortana, and also use them to ask for directions and reminders.

We are already on a journey to the Connected World of the future, where high-quality, ubiquitous connectivity will soon be as essential as water and air. The Connected Car will form a crucial part of this exciting new world, and will bring the need for a seamless communication experience right across the highways network.

As the summer vacation season begins in earnest, many of us will be packing our suitcases and taking our smartphones with us for a couple of weeks of sun and sand, or to sample the cultural heritage and cuisine of another country.

Measuring and improving customer experience is a key business priority in today’s mobile communications industry

In MNO organizations, the network operations and customer service functions are traditionally separate from each other, sometimes even having a distinct chain of managerial command right up to VP level.

Knowing whether or not your customers are happy with their mobile experience is very important in retaining their business.

Increasingly we expect to have the same seamless mobile experience when we are in a fast-moving vehicle as when we’re at home or in the office.

Energy costs are a massive burden for mobile operators, and one that continues to grow with the exponential increase in user traffic.

Virtualization is one of the hottest topics of discussion in telecoms today.

‘Mobile is everything’—there’s a good reason this was the strapline for the largest mobile event in the world.

In terms of subscriber growth, LTE is proving to be the most successful mobile communications standard ever.

LTE Latin America, Rio de Janeiro, Brazil – April 6-7, 2016

January is already over, and the mobile industry is looking forward to this year’s Mobile World Congress, which is now less than a month away.

What is a KPI? Short for Key Performance Indicator, it’s a measurable parameter that indicates how successful a process or operation—or sometimes a whole business—is.

Everyone these days is claiming that they are customer-centric. It’s a buzzword, a box to tick. But we should think more carefully about what it really means. It should certainly represent far more than just offering the customer a simplistic survey that asks how satisfied they are.

We will present Behavior-Based SON™ Solution and latest technological innovations at the event in Singapore between June 2nd – 5th .